INDIANAPOLIS — Marsh Supermarkets, which operates more than 100 supermarkets, will use a utility bill processing and maintenance automation system, part of Sustainability Resource Planning from Verisae, Minneapolis.
Utility bill processing allows Marsh to review bill data and charts on energy consumption and spending. Cost reductions are achieved by reducing billing errors associated with incorrectly assessed late fees, disconnect notices, estimated meter read adjustments, incorrect application of previous payment, and duplicate or overlapping bills. Maintenance automation allows the chain to better manage work orders and process invoices, gaining better visibility into their maintenance and repair spend.
“This is a classic win-win-win situation. We have seen hard dollar savings across a number of different business processes,” said Phoebe Miller, director of facilities for Marsh, in a statement. “The payback was immediate, and as important, our business is now on a more sustainable track for the long term. That is good for all of our internal stakeholders, external customers and our trading partners.”
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