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Meal kit delivery service Plated — with dishes like its seared steak and kale salad — represents but one facet in the food fight arena.

Are you ready for the future in customer experience?

The SN Summit provides learnings for retailers to compete in a blurring dining environment

Are you ready for a food fight? As the lines between c-stores, restaurants, meal kits and grocery stores blur, the competition for consumers’ dining dollars is heating up. Our July cover story, which will be posted online soon, takes a look at what’s happening at the competition and provides ways that retailers can fight back.

But there’s more we can learn, and that’s why we’re launching our inaugural SN Summit, to be held Oct. 1-3 in Dallas. We know there are a lot of conferences out there, but believe me when I say this one is truly unique. We’ll be addressing many of those issues you are facing right now: elevating the in-store experience, maximizing delivery revenue streams, increasing brand loyalty, succeeding in e-commerce.

And, of course, the competition for consumers’ dining dollars. The SN Summit is co-located with Supermarket News’ sister publication Nation’s Restaurant News’ MUFSO (Multi-Unit Food Service Operators) conference. The event provides the opportunity to learn and network not only with your peers on the retail side but also with those operators in restaurants.

From such initiatives as Kroger opening restaurants to Hy-Vee becoming the largest franchisee of Wahlburgers, the line of demarcation between food retail and restaurants is diminishing. Add to that the growing presence of delivery (both in groceries and meals), and you’ve got a brand-new business world — one in which consumers are increasingly less confined by traditional eating patterns and norms.  

The SN Summit tackles those challenging questions, with education focused on delivery, e-commerce, strengthening your customer experience and loyalty, and data and technology. But you’ll also hear from key executives from McDonald’s, Smoothie King, Red Robin and many more.

We’ll share more information on the event in the weeks to come both online and in print. Click here to learn more. We hope to see you in Dallas in October.

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